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Here is what some of Tracy's past clients & customers have to say about Tracy's service & professionalism- Jeff & ElizabethLaPointe
“I have bought & sold several homes in my lifetime, but never has the transaction been as smooth & trouble-free as it was this year when Tracy sold my house. She gave a business transaction a genuine human touch.”
“We were fortunate enough to experience Tracy as a Buyer & a Seller. She is very efficient. Stone Ridge is a great company to handle such an important purchase with.”
“I especially appreciated Tracy's sense of the business beyond her sophisticated ability to match client & property. Her take on value, resale, community dynamics, growth & politics was impressive. She can easily mix perspective with humor.”
“We recommend Tracy without reservation. We recommend her for her knowledge, her professionalism, her energy but most of all her understanding and patience through a uniquely trying time.”
“Tracy brings heart to her work whether representing buyer or seller. Tracy is willing and eager to go the extra mile to make what is often a stressful experience, relaxed & easy. Our deal went off without a hitch due to Tracy's skill & integrity.”
“Tracy felt much like a friend during our search for the perfect home.”
“Tracy was a true professional throughout the process of purchasing our new home. Having bought & sold five previous homes, we feel confident in referring Tracy to anybody seeking a highly qualified, client-centered Realtor. Tracy distinguishes herself among Realtors as a great listener.”
“Tracy is connected to the community, to her customers, and to the real estate business. It is these connections & her strong & trusting relationships with them that make dealing with her a pleasurable & profitable experience.”
“Our experience with Tracy was always stress free & she always made us feel like we were old friends. And, should the need or desire to search here again arise, it will be our friend Tracy we'll call.”
“We were particularly impressed with Tracy's level of professionalism, thoroughness & attention to detail. Selling a piece of property can be an unsettling experience. Through Tracy's efforts, she made it an uneventful, pleasant experience.”
“When you put your real estate needs in the hands of Tracy, you can trust that the job will get done. There are no empty promises or excuses - just results. Tracy's hard work & attention to detail every step of the way made our recent transaction as worry-free as possible, She is a true professional who cares about her clients & their expectations. She is a pleasure to work with!”
“It was a pure pleasure working with Tracy. She actually found our buyers for us before our properties were even on the market! Overall, working with Tracy made this very stressful event much more pleasant. I'd highly recommend her to anyone considering either the purchase or the sale of a home in the Newburyport area.”
“From day one, I knew I was in good hands. Tracy's professionalism & outstanding ability to bring everything to a smooth outcome has been well noted. Certainly, I would recommend Tracy to friends or family looking to buy or sell a home. Thanks to Tracy for a very pleasant "angst free" experience.”
“Finally, after over a year of Tracy's persistence & hard work, we are finally home owners. It was a pleasure to do business with such a professional. The dedication & effort that she showed us was extremely comforting. We will definitely continue to use Tracy & Stone Ridge Properties for any other real estate transactions we might have in the future as well as recommending her to anyone looking to do the same.”
“When we were in the process of selling our Condominium, we ran into uncharted waters which Tracy was able to guide us through. The end result was that both us & the buyers were more than satisfied as we reached a safe port. Tracy was easily accessible, and gave more of herself than we ever dreamed or imagined.”
“Tracy was always available & responsive. She returned phone calls so promptly that you felt as though yours was the only house she was selling! Her advice & knowledge about Newburyport & the market were extremely valuable, and she ultimately sold my house quickly in a rapidly changing market. She was a pleasure to work with, and I recommend her highly!”
“There are so many emotions attached to finding a new home...from excitement & willingness to fear & resistance. Tracy allowed the process to unfold, keeping me informed & supported so that I could make the best decision for myself in my own time. Tracy listened well as my preferences and needs were revealed, and gave me the opportunity to explore all possibilities.”
“When we decided to sell our home in Newburyport, we never dreamed it would be so fast - so easy & so profitable, but we have tracy to thank for all three aspects of our deal. Although we don't have any plans to acquire another home in the Newburyport area, we would insist she take us on as clients if that should ever change. Thank you, Tracy, for your professional representation and your business savoy.”
“Joy and I enjoyed working with Tracy, whose professional experience helped us with the stress of selling our Newburyport home, buying another property out of state, scheduling closing and our move. The personal attention she gave to our home made the move much easier. Tracy has the perfect blend of professional real estate knowledge and a personality that even with her busy schedule, our property was "special" and worthy of her highest priority.”
“We had our house on the market with another agency for several months before engaging Tracy to sell it for us. Her professionalism, thoroughness & knowledge of real estate immediately impressed us. She gave us realistic advice, and worked diligently to keep the property in buyer's minds, so that we were finally able to sell. Our only regret is that we didn't work with her from the beginning.”
“My profession requires me to negotiate delicate issues in complicated situations on a regular basis. As a result, I am very much aware of how important it is to be respectful, responsive & even-handed to all interested parties when negotiating the sale of a home. Tracy accomplished all of this & more in the course of our transaction, and while fate contributed to finding the perfect buyer, she delivered them to me & shared the joy & relief I felt in knowing that a place I cared very much about ended up in the right hands.”
“Working with Tracy was the best home-buying experience we've ever had (and we've had plenty). She was always one step ahead - fully informed, smart, punctual, honest & thorough. She never missed a thing! She actually made the process easy. We would highly recommend her. As far as we are concerned, she is head & shoulders above the rest. Her reputation proceeded her, but we were glad we trusted "the buzz" this time.”
“I wish to thank Tracy & her wonderful staff for making the process of selling my condo a pleasurable experience. They took the worry & angst out of what many times is a difficult situation. Tracy sold my home in good time & for a good price. There was an immediate answer for any question I had. She & her staff made it seem effortless for me. I have & will continue to recommend Tracy & her office.”
“After having our house on the market for 6 months, we contacted Tracy at Stone Ridge Properties. She was at all times very professional and she kept us informed on what was going on with our house. She worked very hard for us and had our house sold within a few months. We highly recommend Tracy & Stone Ridge Properties for buying & selling Real Estate.”
“When I decided to move to Newburyport, I knew it was a good decision, but I was totally terrified & intimidated by the process. Tracy made me comfortable. She has the unique ability to immediately "fit" with people & make them feel comfortable, welcome & at ease. Her guidance was invaluable. While I swear I will never move again, I'd be very excited with the opportunity to have Tracy help me sell my current place & buy another. My only regret during and after the whole process is there is really no way to adequately thank her for her friendship & caring.”
“My wife & I were out having fun one rainy Sunday afternoon looking at open houses in downtown Newburyport. We happen to come across this one particular property in the north end of town when we put a spontaneous call into Tracy Mousseau. We were able to get her to show us that property, reluctant at first as she so honestly put it to us, but never the less being the professional that she is granted us an appointment just like that. Well it turned out to be a very exciting day for all of us to include the seller. Rosemary & I instantly fell in love with the home. We made an offer that afternoon & within a day, the seller had announced her acceptance via Tracy Mousseau. Due to some of the particulars involved with the sale, we then employed Tracy to sell our home. That was the best decision we ever made. Tracy sold our home to someone she had in mind all along after coming to our home & viewing the property. Our home sold without the aid of an open house or MLS listing for full price. This was particularly important since we were about to be the proud owners of not one but two homes, a dubious distinction I was not crazy about. Thanks to Tracy, were able to avoid having the responsibility of two mortgages at one time by executing the sale of our existing home in a professional & timely manner. Tracy far exceeds her constituents in professionalism & all around people to people personality. I might be a little prejudice here, but Rosemary & I feel that Tracy is not only a wonderful person but also a true professional. We instantly liked her & truly enjoyed our relationship with Tracy.”
“As a young & newly married couple, we were very intimidated by the real estate market. All we wanted was a little spot for ourselves in the Newburyport area, close to where we both grew up & enjoyed wonderful childhoods. We soon discovered that as first time buyers, we were fairly limited. This made us very nervous and very discouraged. Tracy Mousseau to the rescue. We felt a little sheepish that our budget wasn't as bit as other buyers' budgets with whom she works regularly. But she was patient with us, kind, good-hearted, funny; she made us feel that there was hope. She knows her stuff & we trusted her completely. After almost a full year & many, many open houses, Tracy got us into a property in Merrimac the same day their For Sale sign went into the ground. Bingo! We found "The One". We rushed back to the Stone Ridge office, submitted an offer; it was accepted the next day. We're thrilled with our new home, thanks to Tracy.”
“When considering working with a broker on a "buyer broker" basis, I consulted with people within the community whom I felt were knowledgeable & whose opinions I held in high regard. Not surprisingly, Tracy Mousseau's name came up repeatedly so I decided to give her a call. Tracy returned my call promptly & we set up an appointment to meet in her office. Upon meeting Tracy, I was struck by her ability to be "present" with me in both a highly professional manner, as well as extremely courteous. Throughout the purchase of my home, Tracy remained steadfast in her attention to details, frequent checking in, as well as helpful & well appreciated reminders. Tracy managed the buying process as a guide who was always at hand, so that I always felt in partnership with her. Most importantly, through Tracy's keen knowledge of the real estate business, her understanding of my particular likes & needs, and her wonderful optimism, I was able to purchase a home which far exceeded my expectations. I am grateful to have had the opportunity to work with Tracy, and will be honored to pass her name on to future prospective buyers & sellers.”
“We selected Tracy because of her strong record & approachable nature. The decision was made several years before meeting her. As a sales professional myself, our expectations were high. Tracy shattered them all in delivering results. Tracy & her team showed tireless effort through the process & were able to easily overcome some unpredicted events. Like many buyers, our family was concerned with compromise & sorting out value & character when finding the right property, especially in a fast paced tight housing market. Being an expert & a quick study, Tracy was able to quickly grasp what was important to us aside from the functional basics. During both the buying & selling process, Tracy's strong negotiation skills let us sleep easier at night. What makes working with Tracy extra special is she truly loves what she does and is committed to winning for you. We will be sending her people for the rest of our lives.”
“I had been looking to buy a condo in Newburyport for almost a year before I started working with Tracy. I bought my condo a month after we started working together. I am really happy with my purchase. She was honest with me about properties whether it was a good purchase or not. She never encouraged what wasn't in my best interest. She was always flexible with her time & made a point to work with my schedule. I knew I would not miss out on anything. I want people to know that they are in good hands!”
“In comparison to the typical Cape, Colonial, Victorian & Federal classic styles Newburyport is known for, our home was as nontraditional & unique as a home could be; consequently, it presented serious additional selling challenges to a realtor. Faced with an oddball style, Tracy netted a full price offer within three days of listing, in addition to several additional interested parties as well (it is important to note here that the home was initially listed with another broker for four months without a single offer). Tracy's wonderful attributes are to be truly celebrated & noted: Her always available communication options. Web site, email, cell & fax meant my phone calls & questions never went without immediate attention & a return phone call. Her decidedly all-pro demeanor, style & dress combined with engaging, ever upbeat & positive, cool & sincere personal interface skills places her alone in my Premier Local Power Realtor Category. We've purchased & sold more than a few homes in our time. Tracy easily stands, without a shadow of a doubt, head & shoulders above the rest.”
“Working with Tracy was a great pleasure for several reasons. First, she is a professional. For example, I know I saved $10,000 on the price of the house because, acting as a buyer's agent, she not only established a fair price for the house, but encouraged me to not raise my bidding price. And she was right! Second, her experience in Newburyport made it possible for me to quickly learn about housing values, prices, locations, etc. Although I had been searching for some time on my own, in a very short time, she helped me really understand the local market. And finally, she is a pleasure to work with. She responded promptly to my questions & concerns. She respected my limited time. She offered advice, counsel & local wisdom. It was a great experience.”
“This was my fourth home purchase and one of the smoothest transactions of them all. Tracy's honest straightforward personality allowed me to focus on the decision on hand, and not be distracted by the "hype" associated with many realtors. Although I knew Tracy represented the Seller, I always felt she had the "best fit" as her goal both of the seller and the buyer. I love my new "old home" at 8 Groveland Street, and can not imagine ever leaving. However, if the time comes to sell this house and buy another, I would be thrilled to have Tracy assist me!”
“We came to Tracy looking for a needle in a haystack - a new house in the South End of Newburyport with all kinds of other very specific criteria as well. To be honest, it felt kind of hopeless, especially since we had been looking on and off for ages. Within minutes she had thought of a few appropriate properties, within days she had contacted us with specific properties for us to see, and within weeks we were under contract on a new house that had not even been on the market yet! It pays to work with the best!”
“My situation was complicated, as I was living in Texas, and was not able to attend to the miscellaneous details of preparing my house for sale. Tracy cheerfully volunteered to find vendors, set up appointments, and check their work. This was a huge relief to me. Her advice was right on target. I especially appreciated the manner in which she presented the pros & cons of each issue, and let me make the decisions. I would be pleased to be added to her list of satisfied customers!”
“When I made the decision to sell my house, Tracy was recommended to me. I would like to pass that recommendation on to others who may want to have a Broker who is always there for you through what I found to be a very stressful time. The market had slipped some, but her persistent advertising & marketing skills made it happen in a timely fashion. She is a true professional and is always willing & available to keep you well informed. Thank you, Tracy!”
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